Last updated: June 4, 2025
This Privacy Policy outlines how SMBinfo LLC (“SMBinfo,” “we,” “us,” or “our”) collects, uses, and protects the personal information of visitors to our website and clients who engage with our services. By using our website or working with us, you consent to the data practices described here.
1. Information We Collect
We may collect the following types of information:
Personal Information You Provide
- Name, email address, company name, phone number, and other contact details submitted via forms, email, or chat.
- Business information submitted in the context of service requests or client engagements.
Automatically Collected Information
- IP address, browser type, device information, and pages visited, collected through cookies and analytics tools (e.g., Google Analytics).
- Time spent on the site and interaction behavior.
Information from Third-Party Tools
- We may access information from tools you authorize us to use, such as HubSpot or Google accounts, strictly for the purposes of delivering services.
2. How We Use Your Information
We use your information to:
- Provide and manage services.
- Communicate with you about projects, proposals, and inquiries.
- Improve our website and marketing efforts.
- Comply with legal obligations and protect our legal rights.
We do not sell your personal information.
3. Sharing of Information
We do not share personal information with third parties except in the following circumstances:
- With vendors or contractors working on our behalf under strict confidentiality agreements.
- When required by law or to respond to legal process.
- If necessary to protect the rights, property, or safety of SMBinfo, our clients, or others.
4. Data Retention
We retain personal information only as long as necessary to fulfill the purposes for which it was collected, including legal, tax, and accounting requirements.
5. Cookies and Tracking
Our website uses cookies and similar tracking technologies to understand how users interact with the site. You may choose to disable cookies in your browser, though some functionality may be limited.
6. Your Rights
Depending on your location, you may have rights to:
- Request access to the personal data we hold about you.
- Request correction or deletion of your data.
- Object to or restrict our processing of your data.
- Withdraw consent where applicable.
To make a request, please contact us at sales @ smbinfo . com.
7. Security
We take reasonable steps to protect the personal information we collect from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100 percent secure.
8. Third-Party Links
Our website may contain links to third-party websites or platforms (e.g., HubSpot, LinkedIn). We are not responsible for the privacy practices or content of these sites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
10. Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us at: sales @ smbinfo . com